Shipping policy
Order Processing Please allow 1–3 business days for your order to be processed and dispatched after purchase. You'll receive a confirmation email with tracking information once your order has shipped.
New Zealand Shipping
- Delivery: 2-5 business days
- All orders are fully tracked
- Free shipping on NZ orders over $100 NZD
Australian Shipping
- Delivery: 2–3 weeks
- All orders are fully tracked
- Free shipping on AU orders over $150 AUD
United States Shipping
- Delivery: 2–3 weeks
- All orders are fully tracked
- Free shipping on US orders over $150 USD
International Shipping We ship worldwide! International delivery times are 2–4 weeks depending on your destination and local customs processing.
- All international orders are fully tracked
- Shipping rates are calculated at checkout based on your location
- Please note that customs duties and import taxes may apply depending on your country — these are the responsibility of the customer
Free Shipping Free shipping is available on qualifying orders — check at checkout for current offers.
Tracking Your Order Once dispatched, you'll receive a tracking number via email so you can follow your order every step of the way.
Questions? Contact us at bbjewellerynz@gmail.com and we'll be happy to help.